Intercultural Effectiveness & Capability

In an increasingly global world, many intercultural engagements fail to achieve their purpose due to cultural misunderstandings and the assumption that everyone sees things your way. 

How do you engage respectfully and effectively in cultures where what is and isn't considered appropriate may not align with your own, without crossing your own ‘line in the sand’? 

At Heath & Zhang we care about breaking down cultural barriers and finding common ground to achieve mutual understanding and common purpose, for everyone’s benefit. 

If this is a challenge that resonates with you, contact us for a chat about how we can help.

At Heath & Zhang, we have decades of experience engaging effectively in cross-cultural and multicultural environments. We can help you and your organisation build or enhance these skills too.

Contact us to discuss any training needs, from interactive workshops to self-paced online module development. 

Geoff is an engaging and experienced speaker and is passionate about breaking down barriers in the cultural space. Contact us to discuss a speaking engagement tailored to your local or organisational need. 

With a multicultural workforce or clientele, different cultural value sets can result in misunderstandings or worse. At Heath & Zhang we can guide you through the minefield of diverging cultural values and attitudes to acceptable behaviour, helping you to understand how best to manage them and reflect them in your corporate, employee or client codes of conduct/ethics. 

A code of conduct aimed at bridging cultural values is greatly enhanced when accompanied by culturally-sensitive training to back it up.